Building an Exceptional Customer Service Referral Business (CRS 210)

08/23/2018

WHEN: Thursday and Friday | August 23rd & 24th, 2018 | 8:30 AM - 4:30 PM

WHERE: DMAR HQ | 4601 DTC Blvd. Suite 100 Denver, CO 80237

WHY: Building an Exceptional Customer Service Referral Business is a highly interactive course designed to deliver all the essentials for refocusing the student’s business plan to a customer service centered, repeat and referral business. The information provided will help identify the expectations of the “new consumer”, the “new behaviors” necessary to meet those expectations and specific systems to make the agent’s business more productive, more profitable and more enjoyable.

Course Content

Learn to save time AND money working with past clients
Meeting the expectations of the “new consumer”
Dialogues and strategies for building a referral database
Delivery systems to generate a successful referral business

Topics

Business Building
Networking Referrals
Residential Real Estate

Instructor: Rich Sands

CE Credits: 12

Cost: REALTOR® $300.00 | Non REALTOR® $425.00

You must attend the entire class to receive your Colorado Continuing Education Credits

An additional fee of $10.00 will be charged at the door for those not previously registered for the class.

DMAR Parking Policy:

Please park in the unmarked spots in the covered garage or the parking lot behind the garage. Thank you for your cooperation. Spaces labeled 2-Hour Visitor Parking do NOT apply to DMAR members or guests attending classes, meetings or events, nor those renting the office space. Individuals parked in the 2-Hour Visitor Parking spots are at risk of being fined and/or towed by request of LBA Realty. Thank you for your cooperation.

Disclaimer: DMAR assumes no responsibility for any fines and/or towed vehicles.

Class Cancellation Policy:

You must cancel 24 hours in advance to receive a refund less $30.00 in service fees.

This class is sponsored by:

Sean Young with New American Funding